The Chanel label is nearly 100 years old. The man at the helm is the 70 –something Karl Lagerfeld and he has been there for some 25 years. Put like that it’s hard to imagine cashed-up gen-Y-ers loving the label. Yet they do. Passionately.
The reason that he can design stuff so appealing to his young worshippers is in his choice of muses - Lindsay Lohan, Amy Winehouse ,Irina Lazareanu, Cat Power and muse-to-be Frances Bean.
His muses are cashed-up fashion-leading gen-Y-ers, and his market is cashed-up fashion-leading gen-Y-ers.
So while the label may be old, and the leader long in the tooth, the source of his inspiration is still young and fresh.
My nibble is this: all businesses need a muse.
Your business needs a source of inspiration as much as an artist does. And like an artist your business needs a real person as its muse. So real that you know where she lives and what she buys, know what she listens to and eats, know where she works and what she wears, and know who she dates and who she hates. You will have a picture of her on your office wall and her number on speed dial.
Just check in with her first. You don’t want to be accused of being a stalker.
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